ABOUT US

Signal Group, LLC

OUR STORY...

Signal Group was born from one man’s search for a satellite TV part and a willingness to help others do the same

The company owes its existence to satellite TV multiswitches. In 2002, Jerry Chapman needed one to distribute satellite TV to eight receivers. After hours of internet research and phone calls, he could not find a source for the part. While this might have discouraged other people, Jerry’s persistence paid off in many ways.

He posted about the multiswitch on an online electronics product forum. Many users directed him to a company with a surplus of these devices. Jerry ordered his multiswitch, but he did not stop there. He knew there would be others who wanted to get this device but did not know where to find it. This was the inspiration for the Signal Group and its many brands.

Jerry purchased as many of the multiswitches as he could. He then used his e-commerce experience to create a website to sell the devices. On October 4, 2002, Dimitry Rozenberg became the first person to buy a multiswitch from Jerry’s site. Soon, more sales came rolling in.

Signal Group became the leader in online electronics retail sales. People know this brand for the high-quality digital audio/video equipment it carries. Solid Signal also markets its own brand of TV antennas.

Jerry launched the Signal Connect brand in 2009. It is an AT&T Preferred Dealer and DISH Authorized Dealer. Signal Connect provides satellite TV solutions for homes, businesses, and mobile solutions. This means boats, RVs, and much more. Signal Connect is a nationally recognized expert in all things satellite TV.

Today, the Signal Group is home to six brands. These are Solid Signal, Signal Connect, Signal Marine, Signal Distribution, Xtreme Signal, and Firesource. Each has its specialty, and a dedication to customer support ties them together. Whatever you need, you can trust the Signal Group.

OUR STRENGTHS

No matter what you need, no matter how you want to get it, we can help. Take a look at the ways we can drive success for you.

HOME THEATER 100%
COMMERCIAL SYSTEMS 100%
MARINE PRODUCTS 100%
LARGE VENUES 100%
OIL RIGS 100%
CUSTOM INSTALLATION 100%

CHOOSING PRODUCTS

We pride ourselves on the product recommendations we provide to our customers.  It is a part of the Signal Group’s dedication to offering the best in customer support.  Many of our clients appreciate this service, which we are more than happy to provide.  Our concierge service ensures that customers get the electronics they need.

Receiving our product recommendation services is as easy as picking up the phone.  If you are not sure about which TV antenna, satellite dish, or other electronic product you need, just call us.  We will connect you with one of the many experts from our customer support team.  They will answer your questions and make a product recommendation that is suited to your installation’s specific needs.

When you dial 877.312.4547, you reach our national call center and receive the following customer service:

You are connected with a Solid Signal product expert.

You tell our team member about what type of installation you have, and which product(s) you are looking for.

Our product expect will ask you a few questions about your installation.

Your Solid Signal customer rep will recommend the best product based on your installation and its needs.

If you need help installing your product, you can call our sales reps, who can provide step-by-step assistance.

If you have any questions or need help, give us a call at 877.312.4547.  You will be blown away by the the Signal Group’s customer service when you experience it firsthand!

PRODUCT CATEGORIES

Solid Signal specializes in offering a wide variety of electronic products.  Our key areas of expertise include:

Electronics Products for Home Users

Whether it’s cellular phones and accessories, Bluetooth receivers, or other products, Solid Signal has what you need.

Commercial-Grade Electronics and Facilities Equipment

You’ll find everything from azimuth adjustment to z-wave in our online inventory.  Solid Signal has you covered.

Marine Products

Stay safe and enjoy your time on the water with our wide selection of marine radios, GPS navigations systems, and much more.

Solid Signal’s customer support team can answer all your questions and match you with the product(s) you need. Solid Signal continues to add new and exciting products and categories to its long list of items and devices.  This is why we encourage our customers to check back often as our catalog continues to grow and serve their electronic product needs.